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In all organizations we’re used to thinking in terms of local and district managers, directors,foremen, supervisors, and crews. There's usually one person calling the shots. But what ifleadership wasn’t a position—it was a mindset? What if everyone on your team felt responsible,empowered, and engaged? That’s the heart of the leaderful mindset. Leaderful organizations don't wait for one person to make every decision. Instead, theyencourage everyone to think like a leader—taking ownership, offering ideas, and making thingsbetter right where...

As a young high school student, I remember hearing older adults say, “This youngergeneration has a lot of problems.” I hear the same thing today from my peers across thecountry. It seems each generation tends to lose hope in the one behind it. Today’s workplace includes five active generations, each shaped by unique lifeexperiences and cultural influences. From Traditionalists, born before 1945 and nowrepresenting just 1% of the workforce, to Baby Boomers (1946–1964) at 25%, andGeneration X...

Whether you inherit a team or build one from scratch, strong leadership makes thedifference. By engaging team members personally, giving honest feedback, andrecognizing individual strengths, you can drive your team toward success. Personally Engage:Understanding your team’s strengths, weaknesses, goals, and needs fosters connectionand builds cohesion. Regular one-on-ones help uncover what motivates each memberand inform better planning. When people feel seen and supported, they’re moresatisfied, more engaged, and more productive. According to Harvard Business Review,leaders who invest in...

In the fast-paced world of frontline operations, success often hinges on how well a teamworks together. True teamwork is not about everyone doing the same thing—it’s abouteveryone doing their part with a shared purpose. Frontline leaders are the heartbeat of this dynamic. Your influence can turn a group ofindividuals into a high-functioning team. It starts with clarity. Define the mission clearly.When every team member knows the “why” behind their role, they find deeper meaningin even the most...

Last month, I led a group through the benefits of collaboration. As a leader, you can dominate and dictate, or you can collaborate and facilitate your team’s success. Building influence isn’t about controlling outcomes; it’s about creating an environment where everyone feels they have a stake in achieving goals. Collaborative teamwork benefits both the team and leadership. Here are the top five I value most: Self-AwarenessCollaboration requires actively listening and engaging with others’ perspectives. This feedback helps you...

Last week, I led our team through a session focused on the word: sacrifice. There’simmense power in taking a few moments to dive deep into a single word. I encouragedour team to share their thoughts on what sacrifice means in the context of our dailywork. We discussed various trade-offs: time, money, patience, opportunities, weekends, andhobbies. Each team member contributed valuable insights, highlighting how thesesacrifices shape our professional lives. Then, we explored the rewards of sacrifice. Many noted how...