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listening Tag

“To say that a person feels listened to means a lot more than just their ideas get heard.It’s a sign of respect.” – Deborah Tannen Over the years, I’ve become a big fan of high-fiving folks for a job well done.Recognition lifts morale and keeps the wheels of the organization turning smoother thana greased mower deck. But here’s the deal: behind every pat on the back is somethingmore important—listening. Not the "uh-huh, sure, got it" kind of listening. I...