A Real Story About Attitude
Recently, a leader I know had an employee come charging into his office—frantic,tense, and anxious. He was like a cat trapped in a pillowcase—ready to claw his wayout. Just moments earlier, he’d gotten into a heated situation with a coworker, and nowhe was looking for a way to escape the fallout. Others had to step in quickly to calmthings down. Attitude influences every part of workplace engagement—productivity, morale,teamwork, and even safety. And unfortunately, negativity is contagious. One...