Top

Blog

In the realm of leadership, words are undoubtedly important at any level of the organization. They inspire, motivate, and guide teams towards their objectives. However, it's not just what leaders say that matters—it's what they do. Actions speak volumes, especially when they reflect the values they profess to uphold. Living your values will translate into your leadership style. When leaders consistently align their actions with their stated values, they foster an environment of trust and authenticity within...

"The best leaders are also the best followers. They follow a purpose, cause, or belief bigger than themselves." ~Simon Sinek A few years ago, I was sitting with a group of employees focused on hiring a new grounds employee when one of the supervisors said, “I don’t need to hire any leaders, I need followers.”  Why did this leader say that? Can we get them to see the value in hiring and developing people who have great...

Do I need to be teaching leadership skills at work? I was fortunate to learn a great deal about leadership, growing up playing sports, being involved in Scouts, and participating in school leadership roles. As I moved into my career many of those skills learned earlier in life became applicable and valuable as I grew in my leadership responsibilities. But there is always so much more to learn as a leader, leadership learning should never stop....

What will you do with this extra day, February 29, 2024? We get an extra February day every four years, infrequent enough for us to forget the possibilities that come with anything “extra.”  School and work calendars seem the same – we go in, and we come home. But a leap year is a perfect opportunity for us to reconnect with important aspects of our personal and professional life. Such as our ever-important customer. “The higher you...

"You'll never change your life until you change something you do daily. The secret of your success is found in your daily routine." ~John Maxwell John Maxwell's wisdom echoes loud and clear. In the symphony of life, our daily routines compose the recurring notes that shape our melody of existence. Sometimes, schedules and emergencies force us to stay with daily routines for too long and our melody might become boring, ineffective, or even unharmonious. At that point,...

“Fill up your own cup because you can’t pour from an empty cup.” As a leader my energy and attitude effects my organization. My team looks to me in many ways to set an example for how we do our work, take care of ourselves, and one another. When days are long and weeks are difficult, it’s harder to lead in a way that inspires and motivates. As a leader, just like with my physical body, my...

Passion: a strong feeling of enthusiasm or excitement for something or about doingsomething. Passion is the driving force behind remarkable achievements and fulfillment in the workplace.As Steve Jobs wisely said, "The only way to do great work is to love what you do." Thissentiment echoes the belief that passion is not merely a desirable trait; it is the secret saucethat transforms routine tasks into extraordinary accomplishments. As Aristotle said, “Pleasurein the job puts perfection in the work.” Being...

We’ve all heard the expression that something or someone might “Run like a Swiss Watch.”  When we hear that expression we imagine a flawless device, doing what it’s supposed to do and looking good doing it. According to Hermle North America, a watch company in Virginia, the heart of Swiss Watchmaking is found in the intricate attention to detail, innovation and a strong tradition of training their employees to execute their craft to a high standard...

"A chain is only as strong as its weakest link." ~Unknown As Forrest Gump’s Mama once said, “Life is like a box of chocolates, you never know what you’re going to get.” That is certainly true in a workplace filled with people possessing a wide variety of knowledge, skills, and drive; you get the high and under achievers all mixed together and this makes it more difficult to achieve a level of consistency and excellence in all...

"The measure of success is not whether you have a tough problem to deal with, but whether it is the same problem you had last year." ~John Foster Dulles In our world of service, there are always challenges, right? Like fixing things, servicing equipment, and making customers happy. That's normal! But what happens when these challenges stay the same every week, month, or year? We keep facing the same problems over and over, wasting precious time and...