What will you do with this extra day, February 29, 2024? We get an extra February day every four years, infrequent enough for us to forget the possibilities that come with anything “extra.” School and work calendars seem the same – we go in, and we come home. But a leap year is a perfect opportunity for us to reconnect with important aspects of our personal and professional life. Such as our ever-important customer. “The higher you...
"You'll never change your life until you change something you do daily. The secret of your success is found in your daily routine." ~John Maxwell John Maxwell's wisdom echoes loud and clear. In the symphony of life, our daily routines compose the recurring notes that shape our melody of existence. Sometimes, schedules and emergencies force us to stay with daily routines for too long and our melody might become boring, ineffective, or even unharmonious. At that point,...
“Fill up your own cup because you can’t pour from an empty cup.” As a leader my energy and attitude effects my organization. My team looks to me in many ways to set an example for how we do our work, take care of ourselves, and one another. When days are long and weeks are difficult, it’s harder to lead in a way that inspires and motivates. As a leader, just like with my physical body, my...
Passion: a strong feeling of enthusiasm or excitement for something or about doingsomething. Passion is the driving force behind remarkable achievements and fulfillment in the workplace.As Steve Jobs wisely said, "The only way to do great work is to love what you do." Thissentiment echoes the belief that passion is not merely a desirable trait; it is the secret saucethat transforms routine tasks into extraordinary accomplishments. As Aristotle said, “Pleasurein the job puts perfection in the work.” Being...
We’ve all heard the expression that something or someone might “Run like a Swiss Watch.” When we hear that expression we imagine a flawless device, doing what it’s supposed to do and looking good doing it. According to Hermle North America, a watch company in Virginia, the heart of Swiss Watchmaking is found in the intricate attention to detail, innovation and a strong tradition of training their employees to execute their craft to a high standard...
"A chain is only as strong as its weakest link." ~Unknown As Forrest Gump’s Mama once said, “Life is like a box of chocolates, you never know what you’re going to get.” That is certainly true in a workplace filled with people possessing a wide variety of knowledge, skills, and drive; you get the high and under achievers all mixed together and this makes it more difficult to achieve a level of consistency and excellence in all...
"The measure of success is not whether you have a tough problem to deal with, but whether it is the same problem you had last year." ~John Foster Dulles In our world of service, there are always challenges, right? Like fixing things, servicing equipment, and making customers happy. That's normal! But what happens when these challenges stay the same every week, month, or year? We keep facing the same problems over and over, wasting precious time and...
"The growth and development of people is the highest calling of leadership." ~Harvey S. Firestone As a leader, growing and developing your front-line leaders is vital to you and your organization. Organizations now require leaders who not only have skills to do the work but bring with them the ability or the desire to learn how to teach the skill, give directions and lead the charge. And it all begins with communication. Communication is the cornerstone of leadership...
"Christmas is a season not only of rejoicing but of reflection." ~Winston Churchill As the holiday season envelops us in its warmth and joy, it's a time for reflection, gratitude, and celebration. I hope you have time to reflect and remember that at the heart of this festive occasion lies a story that transcends time—a tale of hope, love, and compassion that has touched countless lives throughout history. In a humble setting, amidst the serenity of a starlit...
"A leader is one who knows the way, goes the way, and shows the way." ~John C. Maxwell When you get around purpose-driven organizations you know it. You remember the best ones for how they make you feel about the company. If you work for them, you know how they make you feel about yourself. The same is true about the leaders within the company too because they focus on the significance of aligning organizational purpose with strategies,...