Communication
Nonverbal communication is made up of all the things we add to the words – when we smile, wave, or look someone in the eye when talking to them. Most of the time we think of those things as supporting our words, the verbal message, but in fact, most agree it makes up around 93% of all our communication. Why? Because those gestures, facial expressions and eye contact heavily influence how people interpret and react to information. Saying words is just the beginning when communicating. This is an important lesson to learn for anyone interested in leading others effectively.
Three things to remember when communicating with your leaders:
- Show that you are really listening by nodding your head and making eye contact. This is how you show respect.
- Ask your leaders for input by asking their opinion. We all like it when others want to know what we are thinking.
- Put the phone or tablet down and be present with your team. Look at them, not a screen.
Keep growing leaders!
