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Blog, Leadership

“Success is to be measured not so much by the position that one has reached in life as by the obstacles which he has overcome.”  -Booker T. Washington Adversity is defined as difficulties, misfortune, bad luck, hardship, or distress. Bosses, employees, contractors, suppliers, weather, circumstances, and customers can be a real source of adversity for any of us in leadership. When we are misunderstood, have our character questioned or our reputation slandered by our co-workers, it is painful....

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Blog, Leadership

Today, while working with our team in a Leader-to-Leader session, one of our seasoned leaders said, “I was creating my own leadership lid. I had intentionally set my ability to lead myself and others too low because I was afraid, I might fail. “ The leadership lid is that imaginary barrier we often put in the way of how we think and how we develop ourselves. The lid might be telling us that we don’t have the...

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Blog, Leadership

If you are being asked to do more, take on more, it is because you are a problem solver, you get results and you are seen as someone who can adapt and overcome. In short, you are a leader in the eyes of your organization, and it feels good. But organizations change; it may happen when they are experiencing major growth and expansion, or top-level leadership switches out. When this happens, the pressure is on the...

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Blog, Leadership

If you are not already a leader in your organization, you may have your eye on the job and all that goes with it. You want to wear a supervisor’s shirt, have the perks and extra pay that comes with it. You want the business card that says your name and the new leadership title. Maybe, deep down inside you want to be called “boss.” Let’s talk about the other things that come with the title. You...

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Blog, Leadership

“Setting an example is not the main means of influencing others, it is the only means.” ~Albert Einstein One of the foundations of leadership in any industry is modeling the behaviors you want to see more of in your organization. If you are in the service industry like me, then you know how important this principle is to the people who serve on the front lines. Frontline team members are often critically important to customer service and satisfaction....

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Blog, Leadership

Recently, I was talking with a business owner of a multi-million-dollar business. He has 150-200 employees at any given time. His frustration was with a few of his top inner circle leaders who wanted to be leaders in theory, but not in practice, leaving him wondering where their loyalties might lie. He said, “Some on my leadership team have a hard time drawing the line between having a working relationship with an employee and trying to...

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Blog, Leadership

“Tough times don’t last, but tough people do.” ~Robert H. Schuler Pastor, Motivational Speaker, and Author The old saying “it can be lonely at the top” may be true at times. However, as leadership expert John Maxwell says, “If we find ourselves lonely at the top, then we didn’t do something right.” In your leadership journey, at times, you may have felt isolated. If you have ever had to flip a negative work culture, make unpopular decisions, or go against...

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Blog, Leadership

I used to get so frustrated because I thought I was building unity and teamwork on my team, only to discover some of our employees were not interested in being on the same page. I understand the hard (sometimes discouraging) work being done in organizations everywhere. This week, I spoke to a leader who had taken over a major operation to “right-the-ship.” He recently discovered many of his direct reports have been actively working against him behind...

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Blog, Leadership

“Unless there is a Good Friday in your life, there can be no Easter Sunday.” ~ Fulton J. Sheen In those lonely hard times, when you have to make those tough decisions that others don’t, it is important to have something inside of you that is bigger than yourself. When you have to be willing to take those actions that require courage others don’t understand, it matters. Good Friday reminds us that there is something bigger than...

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Blog, Leadership

Recently I had the opportunity to hear Dennis McIntee do a short training session. He is a non-traditional speaker, using frameworks and mind tools to assist leaders. He is a gifted presenter. As one person said, and I agree, “I feel like Dennis lives in my head as a leader.” One of the things I like about Dennis is he gives simple, practical solutions that are realistic to use. Here is the gist of Dennis’ magic. Dennis...

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