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I stepped into the warm, cozy conference room on a cold February day and looked back over my shoulder at the beautifully groomed golf course – in spite of the grey gloomy sky and brown dormant turf, it was stunning. My department took over the golf course landscaping and maintenance several years ago. We were already a bare bones operation, working with a barely adequate budget and minimal staff only to have one more property to add...

"If it is worth having, it is worth waiting for." - Jack London Mr. London said it well and over my years of working with teams of “Weeders” I have gotten a taste of what “worth” means. One good example comes to mind with an employee of mine named Victor. Victor had a problem – he felt detached, alone, set apart from the rest of the team. He dealt with this the way many of us do –...

A few years ago I met a very capable and qualified service manager at a major university who, on paper, could have worked at any college campus or small business in America. He was well-educated, he had a great memory for job facts, and his job experience was extensive. Although on paper the service manager was more than capable of doing his job, his biggest problem was himself. We have all met this guy. Maybe you work...