“Good attitudes among players do not guarantee a team’s success, but bad attitudes guarantee its failure.” ~ John C. Maxwell Researchers have a name for it: the ripple effect. One person’s mood — especially a bad one — can shift…
“Complaining does not work as a strategy. We all have finite time and energy. Any time we spend whining is unlikely to help us achieve our goals. And it won’t make us happier.” ~ Randy Pausch, author of The Last…
“We have two ears and one tongue so that we would listen more and talk less.” ~ Diogenes In a busy restaurant kitchen, “heard” is pure efficiency. It is a one-word confirmation shouted back across the line, so the chef…
Many leaders believe motivation can’t be cultivated. And it’s costing them their best people. On the job, lack of motivation is a real killer — of productivity, of attention to detail, of ownership and pride in the work. Most leaders…
“Average looks out. Elite looks in.” ~ James Clear An excuse is not a lie…exactly. It is a story we tell ourselves to explain a result we don’t like — making no effort to change what caused it. It’s like…
“It’s the little details that are vital. Little things make big things happen.” ~ John Wooden I made a mistake, but fortunately it was repairable, if I acted quickly. I needed to change the way I was getting buy-in from…