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“Behavior is contagious. Bad behavior spreads faster.” ~ Adam Grant, Organizational Psychiatrist Last week, I led a webinar called Professionalism Matters: Raising the Bar on Workplace Behavior. Because we’ve all been there when someone in our workplace, on our team, gets away with something bad. They may not steal or lie or cheat, but their behavior tells you they easily could. They might be rude, show up late, are inconsistent in the quality of their work, gossip, or display poor decision making...

In all organizations we’re used to thinking in terms of local and district managers, directors,foremen, supervisors, and crews. There's usually one person calling the shots. But what ifleadership wasn’t a position—it was a mindset? What if everyone on your team felt responsible,empowered, and engaged? That’s the heart of the leaderful mindset. Leaderful organizations don't wait for one person to make every decision. Instead, theyencourage everyone to think like a leader—taking ownership, offering ideas, and making thingsbetter right where...

Let’s be real—leadership isn’t about big words or fancy titles. It’s about getting peoplemoving in the same direction to get a job done right. Leadership is the grease thatkeeps the machine running. So, here’s the big question: What kind of leader are you? Are you The Real Deal?Back in the 1960s, people started using the phrase “The Real Deal” to describesomeone who was the genuine article—no fakes, no fluff. It meant you could trust themto be who...

We may not be riding horses, herding cattle, or settling new frontiers anymore—but life can still feel like the Wild West. Long days, tough jobs, dealing with people, and just trying to make ends meet can feel like a daily dust-up. Back in the day, the pioneering people didn’t have HR departments or rulebooks. What they did have was something better: a personal code. They called it The Code of the West, a simple, unwritten set of values that helped folks...

"The only person you should try to be better than is the person you were yesterday." ~Matty Mullins As we celebrate the Fourth of July, a day honoring freedom, courage, and possibility, it’s the perfect time to reflect on the freedom we each have—to grow. Chris Nikic, born with Down Syndrome, didn’t let labels define him. At 18, out of shape and unsure of the future, he made one powerful choice: to get 1% better every day. That mindset...

As a young high school student, I remember hearing older adults say, “This youngergeneration has a lot of problems.” I hear the same thing today from my peers across thecountry. It seems each generation tends to lose hope in the one behind it. Today’s workplace includes five active generations, each shaped by unique lifeexperiences and cultural influences. From Traditionalists, born before 1945 and nowrepresenting just 1% of the workforce, to Baby Boomers (1946–1964) at 25%, andGeneration X...

It was one of the worst days of my life. I had to lay off over half of my landscaping team.We had overextended our reach, and the business couldn't sustain it. I had over hiredfor the contracts we maintained. It wasn't just numbers on a spreadsheet — it wasfamilies, stories, and lives. Failure forced me to look deeper. I began asking myself, what kind of leader do I want tobe? This painful moment became the soil where something...

I sat on the bench in 10th grade, arms crossed, ignoring my basketball coach. I thoughtI knew it all. I didn’t. I acted like a starter — and a spoiled one. Looking back, I wasn’t coachable. And that’s the difference between someone whostalls out and someone who levels up. Coachable people don’t have all the answers — and they know it.They stay humble, ask questions, and take feedback without getting defensive. As Coach John Wooden said, “Everything we know...

Recently, a leader I know had an employee come charging into his office—frantic,tense, and anxious. He was like a cat trapped in a pillowcase—ready to claw his wayout. Just moments earlier, he’d gotten into a heated situation with a coworker, and nowhe was looking for a way to escape the fallout. Others had to step in quickly to calmthings down. Attitude influences every part of workplace engagement—productivity, morale,teamwork, and even safety. And unfortunately, negativity is contagious. One...

Whether you inherit a team or build one from scratch, strong leadership makes thedifference. By engaging team members personally, giving honest feedback, andrecognizing individual strengths, you can drive your team toward success. Personally Engage:Understanding your team’s strengths, weaknesses, goals, and needs fosters connectionand builds cohesion. Regular one-on-ones help uncover what motivates each memberand inform better planning. When people feel seen and supported, they’re moresatisfied, more engaged, and more productive. According to Harvard Business Review,leaders who invest in...