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Why Consistency Matters

Why Consistency Matters

When I was sixteen years old my parents and I drove, in their 1979 Toyota Corolla Station Wagon, from our home in Georgia to Yellowstone National Park. My older sister was working around the Old Faithful Inn area. She booked us a week-long stay there. As a teenager it was my first experience witnessing the Old Faithful Geyser. It was right outside our lodge. It was an experience I never forgot.

An Old Faithful eruption can last from one and a half to five minutes. Each discharge expels somewhere between 3700 and 8400 gallons of scorching water. Members of the Washburn Expedition named Old Faithful back in 1870 because of its consistent performance. Today the park staff can tell you with incredible accuracy when Old Faithful will erupt. Her performances are very predictable and the results spectacular. People plan vacations to see Old Faithful erupt, and she has never failed.

Great organizations thirst for consistent outcomes from their teams. Consistent performance, consistent quality, and consistent results. Great brands are built on consistency. Customers fall in love with it, trust it and come to expect it.

So much of your team’s success will come from your leadership. A good environment makes it easier to flourish. But whether you're in a good environment or not, you can choose to learn and improve where you are. You build trust through consistency each day and with each conversation.

2016 and 2020 Olympic marathon winner, Eliud Kipchoge said, I'm confident to say that if you want to grow in a profession, consistency is the key… I'm strict about my work goals and training.”

Being strict with yourself is not fun. It’s not popular. But over time consistency bears good fruit for you and your organization to grow on. Like Old Faithful, your consistency provides energy for your team. People make plans to come to see Old Faithful because they can depend on it, and it always gives a spectacular performance. People are attracted to leaders who are consistent in word and action for those build trust. Like Old Faithful, people will come to see and be a part of your consistently spectacular results. Others will know they can depend on you.

“Trust must be built day by day. It calls for consistency.” ~John C. Maxwell

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