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Have you ever said this? I have. Plenty of times. In the urgency of the moment, it is almost ridiculous to even think training will happen. The cycle of construction, school starting, and projects rushed to completion seem to always take priority over training. Middle level managers and frontline leaders are some of the busiest people I know. Have you ever thought that one day you would get around to doing some training? Me, too. “We tried...

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